Policy & Terms
Alluring Balloon Creations & Decor will be refered to as Alluring Balloon Creations in the set forth terms and conditions.
RESERVATIONS & CONFIRMATION:
All reservations must be made within a minimum of two(2) weeks prior to event with a minimum of 50% of the deposit given to ALLURING BALLOON CREATIONS . Once the invoice that has been e-mailed to client is received and has been agreed upon by all parties. Client must be sure that correct information thus requested is listed on the invoice as this is what we follow.
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Though it May be possible to book a small event with less notice , larger events and decor orders are not. If your request is approved, Full Payment is due immediately upon confirmation of availability from Alluring Balloon Creations.
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Reservations are not confirmed until a deposit is made, or paid in full for approved events less than 2 weeks out .
The total remaining amount must be paid in full & by the Wednesday of the week of the event if paying in credit card or in Cash the day of your event or prior.
CANCELLATIONS/REFUND POLICY:
In the event of a cancellation, payments will be applicable for future bookings, but will not be returned under any circumstances. Cancellations must be made within 3 days prior to the event(s).& All items and charges are for time out, whether used or not. Cancellations made less than 2 days prior to event maybe serviced to a full payment charge.
WE DO NOT GIVE REFUNDS FOR CANCELED EVENTS AFTER DEPOSIT IS MADE UNDER
ANY CIRCUMSTANCE.
REFUND FOR GOODS NOT RECEIVED OR ORDER CHANGED PRIOR TO THE DAY OF THE EVENT WILL RECEIVE A REFUND WHEN AGREED UPON BY ALL PARTIES WITHIN 30 DAYS AFTER YOUR EVENT.
PAYMENT OPTIONS and ONLINE INVOICING:
Payment of cash, PayPal, Cash app, Square or Credit Card is accepted which include Visa, Master Card
and AMEX.
When submitting any payment online via the e-mail we send please note
you are agreeing to all terms and conditions listed on this site.
CHECK PAYMENT:
Personal checks are not accepted. Check payments are only accepted from Corporations, Schools and Organizations such as a PTA, PTO, PTSA etc.
DEPOSIT:
Alluring Balloon Creations ,requires a minimum 50% of the total balance of merchandise, decorations, equipment, rentals and must be made at the time of reservation without exception.
Without a deposit Alluring Balloon Creations,& does not guarantee any services on the day of your event.
Deposits must be made via the payment options mentioned above. We do not return deposits under any circumstance,unless we feel we are not capable of servicing you for any reason we deem necessary. If you decide to cancel your event. Moneys given as deposits may be used for future events or given to a friend or relative for their event as well within 1 year of use time for the same items previously reserved.
PRICES & POLICIES:
Alluring Balloon Creations, Reserves the right to change prices and terms & conditions without notice, at anytime. We also reserve the right to refuse services for a client’s event due to location or distance or for which ever reason we feel necessary. Events out of Berkshire County may be charged additional traveling/distance fees. After all merchandise has been delivered and inspected by Alluring Balloon Creations, we do not carry ourselves responsible for any damages made to any merchandise or decorations after we have left the premises . On holidays Alluring Balloon Creations. may increase prices depending on the date and occasion.
SALE PRICES AND SPECIAL OFFERS:
Alluring Balloon Creations , promotes special offers via facebook, instagram, or e-mail.
FULL Payment for all sales must be made by dead line specified. Additional terms and conditions are also posted with its corresponding sale. Sale prices vary and are determined according to the items in package.
SALE FREEBIES are not guaranteed and are subject to availability. Refunds are NOT applicable for any type of freebie. If any refunds need to be made for what ever reason, money returned will be determined according to the sale price not full price listed on this site.
CHANGES TO RESERVATIONS/ORDERS:
Reducing quantities must be done at least one week prior to the event. Reducing quantities less than one week prior to event will result in charges for the original amount. Increases can occur within 2 days prior providing availability of items. We do not make changes to orders within 2 days prior to the event. No exceptions.
INVOICES/RECEIPTS:
Invoices are considered to be a contract. Even if you do not sign the bottom or the invoice, once you have submitted your deposit to Alluring Balloon Creations we take it as you have read the terms and conditions stated on this page. We follow exactly what is on your invoice, No exceptions. Receipts are sent after payments are submitted.
DELIVERY/PICK-UP FEE:
A $25 delivery/setup/pick-up fee will be charged for all merchandise, balloon arches, balloon decorations and any other item that needs to be delivered and set up within 30 minutes of Adams, Ma.
A $30-$60 delivery/pick-up fee will be charged for the Berkshire County and other areas within 30 - 60 minutes of Adams Ma radius unless otherwise specified.
Areas 60-90 minutes of Adams, Ma are serviced to be charged a $60- $90 fee.
Areas 90 minutes to 2 + hours outside of Adams,Ma area up to $90- $150+ or greater depending on distance
We do not guarantee any set delivery times, only time frames. Customers must be at the delivery location to sign for the received
goods. Items will not be left if no one is at the delivery location.
After all merchandise has been delivered and inspected by Alluring Balloon Creations we do not carry ourselves responsible for any damages made to any merchandise or decorations after we have left the premises .
Delivery/ Pick-up Fee Prices are for GROUND FLOOR deliveries ONLY.
Elevator fees are additional and will be applicable if delivery must be made that are not on ground floor level.
If there are no elevators and we must bring merchandise up a set of stairs there will also be an additional cost added depending on how many flights of stairs we must carry any merchandise.
PICK UP:
After event is complete all equipment and merchandise rented from Alluring Balloon Creations will be picked up. Customer is responsible for popping all balloon decorations, leaving only balloon bases, stands and balloon arch frame. If linens are rented, please be sure to clear off all trash from the tables.
Alluring Balloon Creations, is NOT responsible for cleaning up any waste/trash or garbage after any event (including popped balloons left on the ground). We will only clean up after contracted to do so with a cleaning crew and fee paid of $150.00 Customer must be present at time of pickup providing all items are available and ready for Alluring Balloon Creations to pick up. We do not guarantee any pick up times.
RETURNED ITEMS AT THE TIME OF PICK UP:
All items must be returned in the same condition in which they were received, keeping in mind using safety precautions from any weather conditions.
PARKS AND EVENT LOCATIONS:
It is the customer’s sole responsibility to confirm with the park or club house that all the items rented or services from Alluring Balloon Creations are allowed at the park or club house.
DAMAGES & WEATHER CONDITIONS:
If damages are made to any merchandise, decorations, equipment andrentals are not in the state it was received, the amount of the
damaged items will be added to your total. It is the responsibility of you the client to take care of items rented from Alluring Balloon Creations
BALLOON ARCHES/ BALLOON DÉCOR:
All balloon decorations are applicable to a delivery fee as mentioned above. Bases of the balloon decorations are to be returned and as
delivered. Concrete Bases are delicate and heavy. Therefore, it is crucial for client to decide the location of the balloon decorations
prior to the balloon set up process. If in any case you, the client decide to move the concrete bases, keep in mind it is at your own
risk.
Alluring Balloon Creations is not responsible for any injury made if client decides to change the location of arch or columns on their own without contacting Alluring Balloon Creations prior to moving item to the new location. It is the responsibility of the client to inform Alluring Balloon Creations to change the location of the item while the set up process is taking place. Concrete bases may get wet due to rain, pool party or any other water related event or activity. Please be advised that we will try to accommodate our clients in trying to fix any popped balloons while we are present, after we have left it is your responsibility to keep the decorations safe to prevent any balloons from popping including keeping balloons out of the sun which may cause balloons to pop in the Heat.
SET UP/ CLEAN UP:
Alluring Balloon Creations is not responsible for setting up or taking down tables, chairs, tablecloths or decorations. Additional labor charges will be applied for these services. This service must be arranged for prior to the Delivery/Pickup
Alluring Balloon Creations is NOT responsible for cleaning up any waste/trash or garbage after any event (including popped balloons left on the ground). We will only clean up after contracted to do so with a cleaning crew and fee paid of $150.00
INCLEMENT WEATHER:
Cancellation due to inclement weather must be made by 7:30 P.M. two days prior. Please keep a weary eye out for inclement weather because once we are on our way to the event, full payment is due rain or shine. We will always do our best to accommodate our clients if activities are postponed due to inclement weather, but once we are in route to the event, full payment is due. If one does decide to postpone the event, we will keep the deposit for two weeks only, afterwards if you decide not to go ahead with the event, a refund will not be given.
RESERVATIONS & CONFIRMATION:
All reservations must be made within a minimum of two(2) weeks prior to event with a minimum of 50% of the deposit given to ALLURING BALLOON CREATIONS . Once the invoice that has been e-mailed to client is received and has been agreed upon by all parties. Client must be sure that correct information thus requested is listed on the invoice as this is what we follow.
********
Though it May be possible to book a small event with less notice , larger events and decor orders are not. If your request is approved, Full Payment is due immediately upon confirmation of availability from Alluring Balloon Creations.
**********
Reservations are not confirmed until a deposit is made, or paid in full for approved events less than 2 weeks out .
The total remaining amount must be paid in full & by the Wednesday of the week of the event if paying in credit card or in Cash the day of your event or prior.
CANCELLATIONS/REFUND POLICY:
In the event of a cancellation, payments will be applicable for future bookings, but will not be returned under any circumstances. Cancellations must be made within 3 days prior to the event(s).& All items and charges are for time out, whether used or not. Cancellations made less than 2 days prior to event maybe serviced to a full payment charge.
WE DO NOT GIVE REFUNDS FOR CANCELED EVENTS AFTER DEPOSIT IS MADE UNDER
ANY CIRCUMSTANCE.
REFUND FOR GOODS NOT RECEIVED OR ORDER CHANGED PRIOR TO THE DAY OF THE EVENT WILL RECEIVE A REFUND WHEN AGREED UPON BY ALL PARTIES WITHIN 30 DAYS AFTER YOUR EVENT.
PAYMENT OPTIONS and ONLINE INVOICING:
Payment of cash, PayPal, Cash app, Square or Credit Card is accepted which include Visa, Master Card
and AMEX.
When submitting any payment online via the e-mail we send please note
you are agreeing to all terms and conditions listed on this site.
CHECK PAYMENT:
Personal checks are not accepted. Check payments are only accepted from Corporations, Schools and Organizations such as a PTA, PTO, PTSA etc.
DEPOSIT:
Alluring Balloon Creations ,requires a minimum 50% of the total balance of merchandise, decorations, equipment, rentals and must be made at the time of reservation without exception.
Without a deposit Alluring Balloon Creations,& does not guarantee any services on the day of your event.
Deposits must be made via the payment options mentioned above. We do not return deposits under any circumstance,unless we feel we are not capable of servicing you for any reason we deem necessary. If you decide to cancel your event. Moneys given as deposits may be used for future events or given to a friend or relative for their event as well within 1 year of use time for the same items previously reserved.
PRICES & POLICIES:
Alluring Balloon Creations, Reserves the right to change prices and terms & conditions without notice, at anytime. We also reserve the right to refuse services for a client’s event due to location or distance or for which ever reason we feel necessary. Events out of Berkshire County may be charged additional traveling/distance fees. After all merchandise has been delivered and inspected by Alluring Balloon Creations, we do not carry ourselves responsible for any damages made to any merchandise or decorations after we have left the premises . On holidays Alluring Balloon Creations. may increase prices depending on the date and occasion.
SALE PRICES AND SPECIAL OFFERS:
Alluring Balloon Creations , promotes special offers via facebook, instagram, or e-mail.
FULL Payment for all sales must be made by dead line specified. Additional terms and conditions are also posted with its corresponding sale. Sale prices vary and are determined according to the items in package.
SALE FREEBIES are not guaranteed and are subject to availability. Refunds are NOT applicable for any type of freebie. If any refunds need to be made for what ever reason, money returned will be determined according to the sale price not full price listed on this site.
CHANGES TO RESERVATIONS/ORDERS:
Reducing quantities must be done at least one week prior to the event. Reducing quantities less than one week prior to event will result in charges for the original amount. Increases can occur within 2 days prior providing availability of items. We do not make changes to orders within 2 days prior to the event. No exceptions.
INVOICES/RECEIPTS:
Invoices are considered to be a contract. Even if you do not sign the bottom or the invoice, once you have submitted your deposit to Alluring Balloon Creations we take it as you have read the terms and conditions stated on this page. We follow exactly what is on your invoice, No exceptions. Receipts are sent after payments are submitted.
DELIVERY/PICK-UP FEE:
A $25 delivery/setup/pick-up fee will be charged for all merchandise, balloon arches, balloon decorations and any other item that needs to be delivered and set up within 30 minutes of Adams, Ma.
A $30-$60 delivery/pick-up fee will be charged for the Berkshire County and other areas within 30 - 60 minutes of Adams Ma radius unless otherwise specified.
Areas 60-90 minutes of Adams, Ma are serviced to be charged a $60- $90 fee.
Areas 90 minutes to 2 + hours outside of Adams,Ma area up to $90- $150+ or greater depending on distance
We do not guarantee any set delivery times, only time frames. Customers must be at the delivery location to sign for the received
goods. Items will not be left if no one is at the delivery location.
After all merchandise has been delivered and inspected by Alluring Balloon Creations we do not carry ourselves responsible for any damages made to any merchandise or decorations after we have left the premises .
Delivery/ Pick-up Fee Prices are for GROUND FLOOR deliveries ONLY.
Elevator fees are additional and will be applicable if delivery must be made that are not on ground floor level.
If there are no elevators and we must bring merchandise up a set of stairs there will also be an additional cost added depending on how many flights of stairs we must carry any merchandise.
PICK UP:
After event is complete all equipment and merchandise rented from Alluring Balloon Creations will be picked up. Customer is responsible for popping all balloon decorations, leaving only balloon bases, stands and balloon arch frame. If linens are rented, please be sure to clear off all trash from the tables.
Alluring Balloon Creations, is NOT responsible for cleaning up any waste/trash or garbage after any event (including popped balloons left on the ground). We will only clean up after contracted to do so with a cleaning crew and fee paid of $150.00 Customer must be present at time of pickup providing all items are available and ready for Alluring Balloon Creations to pick up. We do not guarantee any pick up times.
RETURNED ITEMS AT THE TIME OF PICK UP:
All items must be returned in the same condition in which they were received, keeping in mind using safety precautions from any weather conditions.
PARKS AND EVENT LOCATIONS:
It is the customer’s sole responsibility to confirm with the park or club house that all the items rented or services from Alluring Balloon Creations are allowed at the park or club house.
DAMAGES & WEATHER CONDITIONS:
If damages are made to any merchandise, decorations, equipment andrentals are not in the state it was received, the amount of the
damaged items will be added to your total. It is the responsibility of you the client to take care of items rented from Alluring Balloon Creations
BALLOON ARCHES/ BALLOON DÉCOR:
All balloon decorations are applicable to a delivery fee as mentioned above. Bases of the balloon decorations are to be returned and as
delivered. Concrete Bases are delicate and heavy. Therefore, it is crucial for client to decide the location of the balloon decorations
prior to the balloon set up process. If in any case you, the client decide to move the concrete bases, keep in mind it is at your own
risk.
Alluring Balloon Creations is not responsible for any injury made if client decides to change the location of arch or columns on their own without contacting Alluring Balloon Creations prior to moving item to the new location. It is the responsibility of the client to inform Alluring Balloon Creations to change the location of the item while the set up process is taking place. Concrete bases may get wet due to rain, pool party or any other water related event or activity. Please be advised that we will try to accommodate our clients in trying to fix any popped balloons while we are present, after we have left it is your responsibility to keep the decorations safe to prevent any balloons from popping including keeping balloons out of the sun which may cause balloons to pop in the Heat.
SET UP/ CLEAN UP:
Alluring Balloon Creations is not responsible for setting up or taking down tables, chairs, tablecloths or decorations. Additional labor charges will be applied for these services. This service must be arranged for prior to the Delivery/Pickup
Alluring Balloon Creations is NOT responsible for cleaning up any waste/trash or garbage after any event (including popped balloons left on the ground). We will only clean up after contracted to do so with a cleaning crew and fee paid of $150.00
INCLEMENT WEATHER:
Cancellation due to inclement weather must be made by 7:30 P.M. two days prior. Please keep a weary eye out for inclement weather because once we are on our way to the event, full payment is due rain or shine. We will always do our best to accommodate our clients if activities are postponed due to inclement weather, but once we are in route to the event, full payment is due. If one does decide to postpone the event, we will keep the deposit for two weeks only, afterwards if you decide not to go ahead with the event, a refund will not be given.
